Privacy Policy

What we collect

To open your account we ask for personal details such as your name, address, email or phone number, and demographic information such as age. For some optional transactions we also collect financial details such as card information. We may ask for proof of identity in an offline format for verification.

How we use it

We use your information to run your account and improve our services. Some credit information is shared with banks and card processing and verification services as part of normal business, and they may not use it for anything else unless the law requires it. When a transaction involves a large amount, the law obliges us to pass some identifying details to the authorities. Otherwise, the information you give Intense Casino is not passed to third parties.

Winnings and taxes

We do not disclose anyone's net winnings or losses. Keeping track of your winnings, and reporting them where they are taxable, is your responsibility.

Fraud prevention

Your IP address and access times are recorded against your user ID to prevent fraud and keep an audit trail of bets and log-ins.

Messages from us

After registering you receive a confirmation email. From time to time we send news about products, services and promotions by newsletter, and you can opt out by replying with the word unsubscribe or by writing to [email protected]. We also send service announcements, for example about maintenance or policy changes, and we reply about account matters by email or phone, as you prefer.

Updating your details

If your details change, or you no longer want our service, write to [email protected] and we will correct, update or deactivate your information. Legal and regulatory rules, along with our technical backups, mean that some information can never be erased in full.

Security

You sign in with your own username and password each time, so never share your account details. Our user database is kept on secure remote servers, and log-ins, personal details and money transactions are protected with SSL encryption.

Changes to this policy

We may change this policy from time to time and will post the updated version on our website.